Shipping policy

Shipping charges

Shipping charges to European destinations are a flat rate of EUR 3 per item.

Delivery Time

Delivery will be made as soon as possible after the order is accepted and can be expected to arrive within 8 days of dispatch of the order.

The customer will be informed if the ordered items are out of stock. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

In case of force majeure and other unforeseeable, extraordinary circumstances beyond our control, the delivery period shall be extended appropriately. If the circumstances cited should render delivery impossible or unreasonable, we shall be released from the obligation to deliver. In case of unreasonable delay, the Customer may withdraw from the contract and obtain a refund of the purchase amount.

Partial Shipments

In case the ordered items are not fully in stock, Optolingua reserves the right to deliver products ordered partially.

Transport risk

Optolingua bears the transport risk. If your product reaches you in a damaged state please document the damage and Email us at: sales@optolingua.com. You may choose between receiving a new product or a refund, partial or full.

Taxes & Duties

All deliveries to other countries than Switzerland may be subject to taxes, duties, import fees and custom fees as mentioned in §3 – Prices. As customs policies vary widely by country, we cannot anticipate what these charges will be and are not responsible for any taxes, duties, import fees or customs fees levied once the merchandise reaches your country. Please contact your local government or post office for more information.